Shipping policy

Where we ship

For now we only ship within the Iberian Peninsula. We do not ship to the Balearic Islands, the Canary Islands, Ceuta or Melilla.

How long it takes

We prepare your order within 3 working days at most after payment is confirmed. We ship Monday to Friday, except public holidays.

Once shipped, the courier delivers it within 2 to 5 working days, depending on the address. It may take a little longer in high season: if so, we will let you know by email.

How much it costs

Shipping is free on orders of €50 or more. For smaller orders, you will see the shipping cost at checkout, before you confirm your order.

In-store pickup

If you prefer, you can pick up your order at the Surfin shop (Plaza de Andalucía, Edificio Salvia 10-11, Sierra Nevada (Granada)) during its opening hours, which you can find on Google Maps.

Tracking

When your order ships, we send you an email with the tracking number so you always know where it is.

If something goes wrong

If your order does not arrive on time or the parcel arrives damaged, email us at info@surfin.es or call +34 620 747 258 with your order number (and, if it is damaged, a photo of the parcel). We will sort it out with the courier.